How to Request a Sick Note from Your GP or Get One Online via the NHS

When you're unwell and unable to work, one of the first things your employer might ask for is a sick note. In the UK, this is often referred to as a fit note or a doctor’s note. But how exactly do you go about getting one? Whether you’re visiting your GP in person or prefer to do everything online, this guide explains how to request a sick note from your GP or get one online via the NHS, step-by-step.

What Is a Sick Note?

A sick note is an official document issued by a qualified healthcare professional, typically your GP, confirming that you are not fit for work. It may also include advice about your condition, and whether you could return to work with adjustments, like working from home or avoiding heavy lifting.

These notes are also called fit notes, because they not only confirm you’re unwell but also offer guidance on what you might still be able to do. For absences longer than seven days (including weekends), your employer will usually request one.

When Do You Need a Sick Note?

You don’t need a sick note for the first seven calendar days of illness — you can self-certify during this period. This means you can inform your employer of your illness without providing a medical certificate.

However, if you're ill for more than seven days, you'll need a sick note from your GP or an online request through the NHS to cover your extended absence. This helps protect both you and your employer by offering official confirmation of your condition.

How to Request a Sick Note from Your GP

1. Book an Appointment

If you’re too unwell to work for more than a week, start by contacting your GP surgery. You can call them directly or book an appointment online through your GP’s website or the NHS App.

2. Explain Your Symptoms Clearly

During your consultation — whether face-to-face, over the phone, or by video call — your GP will assess your condition. Be honest and clear about how your illness affects your ability to work. This helps your doctor determine whether to issue a sick note and how long it should cover.

3. Receive Your Sick Note

If your GP agrees that you’re not fit for work, they’ll issue a fit note (sick note). This can be handed to you directly, emailed to you, or uploaded to your NHS App. Some GPs also send notes via text.

4. Give It to Your Employer

You must give your sick note to your employer as soon as possible. Many companies accept a scanned copy or photo via email, though some may ask for the original.

How to Get a Sick Note Online via the NHS

If visiting your GP in person isn’t practical, you can get a sick note online via the NHS — especially helpful for minor conditions or when you're isolating.

Here’s how to do it:

1. Use the NHS 111 Online Service

If you need medical advice or a sick note but don’t feel it’s serious enough for a GP visit, the NHS 111 Online service is a great starting point. It can guide you to the right healthcare option and even help you arrange a callback from a clinician if needed.

2. Use the NHS App

The NHS App (free on Android and iOS) allows you to:

• Book GP appointments

• Request repeat prescriptions

• View your medical records

• Request and receive fit notes digitally from your GP

If your GP practice is connected to the NHS App, you may be able to request a sick note online directly through the platform.

3. Online Consultation Services

Many GP practices now offer online consultations using services like eConsult or PATCHS. These allow you to fill out an online form describing your symptoms, which your GP reviews. If they agree you need a sick note, they can issue it without a face-to-face appointment.

Can You Get a Backdated Sick Note?

Yes, GPs are allowed to backdate sick notes if appropriate. For example, if you were too ill to visit your GP during the first few days of your illness, you can explain this during your consultation. However, you must be truthful — GPs will only backdate notes when it makes clinical sense.

What If You Lose Your Sick Note?

Don’t panic — your GP can usually reissue the note or provide a copy. If it was provided via email or text, check your inbox or NHS App account before contacting the surgery.

Tips for Getting a Sick Note Easily

Be specific about your symptoms — vague complaints can make it harder to justify time off

• Use the NHS App — it speeds up the process and keeps everything digital.

• Act quickly — especially if your employer needs proof by a specific date.

• Be polite and patient — GP surgeries are very busy, especially on Mondays!

Final Thoughts

Knowing how to request a sick note from your GP or get one online via the NHS can make life much easier when you’re not feeling well. Whether you choose a traditional in-person appointment or prefer a modern digital route through the NHS App or online consultation tools, help is always available.

Remember: taking time off when you’re genuinely unwell is not only your right — it’s important for your recovery and for keeping workplaces healthy. Don’t delay in asking for the support you need.